General terms and conditions

Article 1: Definitions

The entrepreneur: Community farm ‘t Gagel Coöperatie U.A.
The holidaymaker: the person who has entered into an agreement with the entrepreneur regarding a place for a specific period. The fellow holidaymakers are the other persons indicated in advance by email or booking.
Third party: any other person, not being the holidaymaker and/or fellow holidaymakers.
Place: a place for camping equipment at Community farm ‘t Gagel which has been agreed between the holidaymaker and the entrepreneur.
Camping equipment: tent, touring caravan, camper, van, etc.
The agreement: the agreement between the holidaymaker and the entrepreneur regarding the right to use a place for a previously agreed fee and period.
Information: written or electronic data about the use of the place, the camping equipment, the facilities and the rules of ‘t Gagel.
Cancellation: written termination of the agreement by the holidaymaker before the start date of the stay. Camping regulations: the written regulations with the house rules for the use of the site and the facilities. These can be consulted at the reception and in the toilet building.

Article 2: Duration of the agreement

The agreement expires by operation of law after the expiry of the agreed period, without the need for notice of termination.

Article 3: Price and price changes

The price is agreed on the basis of the price list established by the entrepreneur. If, after the price list has been established, additional costs arise due to an increase in government charges, these additional costs can be passed on to the holidaymaker, even after the agreement has been concluded (for example: VAT and tourist tax).

Article 4: Payment

The holidaymaker must pay in euros.
Payment is made immediately after booking to account number NL40TRIO0320754553 in the name of Gemeenschapsboerderij ‘t Gagel Coöperatie U.A. and after payment you will receive written confirmation of the booking.
If the booking is made more than six weeks before the arrival date and the holidaymaker, despite prior written notice, fails to meet his payment obligation or fails to meet it properly within two weeks after the written notice, the entrepreneur has the right to terminate the agreement with immediate effect, without prejudice to the entrepreneur’s right to full payment of the agreed price.

B. If the booking is made six weeks or less before the arrival date and the holidaymaker has not met his payment obligation on time or properly, the agreement is terminated by operation of law, whereby the holidaymaker owes compensation to the entrepreneur in accordance with article 6 paragraph 1.

If the entrepreneur is not in possession of the total amount due on the day of arrival, the holidaymaker undertakes to pay the agreed amount in full before occupying the pitch, otherwise the entrepreneur is entitled to deny the holidaymaker access to the site, without prejudice to the entrepreneur’s right to full payment of the agreed price. If the holidaymaker wishes to extend the agreement, the holidaymaker must have paid the entrepreneur before the extension commences.
The extrajudicial costs reasonably incurred by the entrepreneur, after notice of default, will be charged to the holidaymaker. If the total amount is not paid on time, an interest rate of 1% per month on the outstanding amount may be charged after written notice.

Article 5: Arrival and departure

The holidaymaker is obliged to provide the entrepreneur with a valid proof of identity for inspection of himself, his fellow holidaymaker and the third party. The entrepreneur has the right to make a copy of the proof of identity and keep it in his administration. Upon arrival at the camping site, camping pitches from 2:00 PM and accommodations from 3:00 PM on the first day of the agreement, the holidaymaker, fellow holidaymaker and third party must report to the reception (if the reception is not open, or mobile due to relocation, the presence must be reported by telephone via 06-17834505). This obligation also applies upon departure from the camping site, before 11:00 AM (applies to camping and accommodations) on the last day of the agreement, unless the holidaymaker, fellow holidaymaker or third party intends to return to the camping site the same day.
If arrival takes place outside the opening hours of the reception, arrival must be reported on the next day that the reception is open. If departure takes place outside the opening hours of the reception, departure must be announced on the day preceding the day of departure that the reception is open.
The opening hours of the reception are determined by the entrepreneur and announced in an adequate manner.

Article 6: Late arrival and early departure

The holidaymaker owes the full price for the agreement for the entire agreed period.

Article 7: Cancellation

In the event of cancellation of the agreement, the holidaymaker pays compensation to the entrepreneur, which amounts to:
– Cancellation more than 3 months before the start date, 15% of the agreed price.
– Cancellation within 3 to 2 months before the start date, 50% of the agreed price.
– Cancellation within 2 months to 1 week before the start date, 90% of the agreed price
– Cancellation 1 week before the day of the start date, 100% of the agreed price.
In the event of cancellation, the holidaymaker will in any case be charged 25 euros in administration costs. If the place is reserved and paid for by a third party for the same period through the holidaymaker’s mediation, only the administration costs will be charged.
Article 8: Use by third parties

Use by third parties of a camping vehicle and/or associated place is not permitted, unless it concerns a short visit during the day and the manager has given his/her verbal or written permission.

The permission given may be subject to conditions, which must then be recorded in writing in advance.

Article 9: Interim termination of the agreement by the entrepreneur and eviction

The entrepreneur can terminate the agreement with immediate effect:

-If the holidaymaker, fellow holidaymaker(s) and/or third parties do not or do not properly comply with the obligations under the agreement, the camping regulations and/or government regulations, despite prior verbal and/or written warning, and to such an extent that, according to the standards of reasonableness and fairness, the entrepreneur cannot be expected to continue the agreement.
-If the holidaymaker, fellow holidaymaker(s) despite prior verbal and/or written warning causes nuisance to the entrepreneur and/or the other holidaymakers, or spoils the good atmosphere on or in the immediate vicinity of the campsite.
-If the holidaymaker, despite prior verbal and/or written warning, acts contrary to the purpose of the site by using the site and/or his camping equipment.
-If the camping equipment does not meet the generally recognised safety standards.
-Theft, vandalism, aggression, drug use, insulting expressions regarding race, religion or gender are among other reasons for immediate removal from the campsite.
-If the entrepreneur wishes to terminate and vacate the campsite in the meantime, he must inform the holidaymaker of this by personally handed over letter. In urgent cases, the letter can be omitted and a personal verbal notification will suffice.

After termination, the holidaymaker must ensure that his site and/or camping equipment is vacated and the site is left as soon as possible, but no later than within 4 hours.

If the holidaymaker fails to vacate his/her place, the entrepreneur is entitled to vacate the place in accordance with article 11.2.

In principle, the holidaymaker is not entitled to a refund of payment due to the interim termination of the agreement.

Article 10: Evacuation

If the agreement is terminated, the holidaymaker must return the site empty and completely cleared by 11:00 in the morning on the last day of the agreed period. If the holidaymaker does not remove his camping equipment, the entrepreneur is entitled, after written notice and with due observance of a period of 7 days starting on the day of receipt, to evacuate the site at the holidaymaker’s expense. The costs of these 7 days, the costs of dismantling and any storage costs and/or dumping costs, insofar as reasonable, are for the holidaymaker’s account.

Article 11: Legislation and regulations

The holidaymaker ensures at all times that the camping equipment he has placed, both internally and externally, meets all environmental and safety requirements that can be imposed on the camping equipment by the government or by the entrepreneur in the context of environmental measures for his company. LPG installations are only permitted if they are located in motor vehicles that have been approved by the Dutch Road Traffic Authority.

Article 12: Maintenance and construction

The entrepreneur is obliged to keep the recreation area and the central facilities in a good state of maintenance.
The holidaymaker is obliged to keep the camping equipment he has placed and the associated location in the same state of maintenance.
The holidaymaker, fellow holidaymakers and/or third parties are not permitted to dig on the site, cut down trees, prune shrubs, place antennas, install fences and enclosures, or place structures or other facilities of any kind at, on, under or around the camping equipment without the prior written permission of the entrepreneur.
The holidaymaker remains responsible at all times for keeping the camping equipment movable.

Article 13: Liability

The legal liability of the entrepreneur for damages other than personal injury and death is limited to a maximum of €5,000 per event. The entrepreneur is insured for this.
The entrepreneur is not liable for an accident, theft or damage on his premises, unless this is the result of a shortcoming that can be attributed to the entrepreneur.
The entrepreneur is not liable for the consequences of extreme weather conditions or other forms of force majeure.
The entrepreneur is liable for disruptions in his part of the utilities, unless he can invoke force majeure or if these disruptions are related to the pipeline from the takeover point of the holidaymaker.
The holidaymaker is liable for disruptions in the part of the utilities, calculated from the takeover point, unless there is a case of force majeure.
The holidaymaker is liable to the entrepreneur for damage caused by the actions or omissions of himself, the fellow holidaymaker(s) and/or third parties, insofar as it concerns damage that can be attributed to the holidaymaker, the fellow holidaymaker(s) and/or third parties.
The entrepreneur undertakes to take appropriate measures after notification by other holidaymakers. Article 14: Complaints

A complaint from a holidaymaker is always submitted to the entrepreneur in writing. Submitting a complaint has no suspensive effect on the payment by the holidaymaker.
The entrepreneur will assess your complaint and handle it in all reasonableness and fairness. If the holidaymaker is not satisfied with this, Dutch law applies.